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Remote Access Help Centre

This help centre has been designed to answer common questions about using the portal and to help you get more out of your remote access experience. If you are experiencing technical difficulties with the site which are not covered by the help topics below, please contact your local help desk for assistance.

Remote Access:

How to: Windows and Apple Mac

Link

Link

How to logon

Video

Document

Accessing desktop from home

Video

Document

Accessing info.canaccord.com

Video

Document


Support Contact Information:
 

Calgary

403-781-1610

 

Montreal

514-844-3494

 

Toronto

416-869-3718

 

UK

44-207-050-6555

 

USA

617-788-1515

 

Vancouver

604-643-7030


Support Matrix:
Operating System Intranet Citrix (Canada) Remote Desktop F5 Edge Client
Windows 10 Available Available Available Available
Windows 8.1 Available Available Available Available
Windows 7 Available Available Available Available
MAC OSX Available Available Available Available