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Remote Access Help Centre
This help centre has been designed to answer common questions about using the portal
and to help you get more out of your remote access experience. If you are experiencing
technical difficulties with the site which are not covered by the help topics below,
please contact your local help desk for assistance.
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Remote Access:
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How to: Windows and Apple Mac
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Instructions
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How to logon
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Please contact your local help desk.
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Accessing desktop from home
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Please contact your local help desk.
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Accessing info.canaccord.com
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Please contact your local help desk.
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Support Contact Information:
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Calgary
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403-781-1610
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Montreal
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514-844-3494
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Toronto
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416-869-3718
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UK
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44-207-050-6555
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USA
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617-788-1515
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Vancouver
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604-643-7030
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Support Matrix:
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Operating System |
Intranet |
Citrix (Canada) |
Remote Desktop |
F5 Edge Client |
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Windows 10 |
Available |
Available |
Available |
Available |
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Windows 8.1 |
Available |
Available |
Available |
Available |
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Windows 7 |
Available |
Available |
Available |
Available |
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MAC OSX |
Available |
Available |
Available |
Available |
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